30-Day Return Policy

30-Day Return Policy

We want you to be confident in your purchase. Eligible items may be returned within 30 days of delivery.

Return eligibility

To be eligible for a return, your item must be unused, uninstalled, and in the same condition in which you received it. It should also be in its original packaging and include all parts, accessories, manuals, and proof of purchase.

Items that have been installed, used, modified, damaged after delivery, or returned with missing components may not be eligible for a refund.

Start a return

Contact Overland Xtreme within 30 days of delivery before sending an item back. Include your order number, the item you want to return, and the reason for the return. We’ll provide return instructions if the item is eligible.

Please do not send a return without authorization or to an address not provided in the return instructions.

Return shipping

Return shipping costs are the customer’s responsibility unless the item arrived damaged, defective, or incorrect. Original shipping charges are not refundable unless required by law or the return is due to our error.

Refunds

Once your return is received and inspected, we’ll notify you whether the refund is approved. Approved refunds are issued to the original payment method. Your bank or card provider may need additional time to post the refund.

Damaged, defective, or incorrect items

Inspect your order when it arrives. Contact us promptly if an item is damaged, defective, or incorrect, and include photos when possible so we can review the issue and make it right.

Exchanges

Contact us to check exchange availability. The quickest option may be to return the eligible item and place a new order after the return is approved.

Questions

Contact Overland Xtreme with your order number if you have questions about a return.